Return Policy

Keeping our customers happy is our top priority! Though we are confident you will love your pieces from us, if you need to return item(s) please send within 15 days after receiving your order.

All full-priced, unused, unwashed and unworn merchandise can be returned for store credit. Products found damaged and used will not receive store credit. This includes pet hair, stains, smells,

• All items MUST be shipped back in the same condition they were shipped in with all tags attached along with a copy of your receipt in order for credit to be processed!

Items must be unworn, unwashed & free from tanning products, perfume, smoke and pet hair, as well as make-up/deodorant stains with original tags attached.

• We offer Store Credit or Exchanges only, No Refunds. Store credit is issued in the form of an e-gift card to the email address on file.

• We are not responsible for shipping costs on returned items. When returning, we recommend using a trackable service such USPS flat-rate shipping.

• Sale items, tights, stockings, and bodysuits are Final Sale and will not be accepted for returns.

Return Address:
Sulay
1234 Street
Riyadh 

Defective Merchandise:

If you have received an item with any problems or defects, please contact us within 3 days of receiving your order to inform us of the issue. If we are not notified within 3 days, you will no longer qualify for a return. You must send a photo to savedbythedress@gmail.com of the damage/defect item along with all the details of your order invoice.